Explore the dealership

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Rob Graham

Head of Business

Riaz Choudhury

New Car Sales Manager

Maurice Mendoza

Business Manager

Paul Griffin

Used Car Sales Manager

Charles Blau Business Manager

Shumon Shawkat

Senior Sales Executive & Motability Specialist

Navin Persaud

BMW Sales Executive

Matthew Elbourne

Sales Executive & Motability Specialist

Mark Price

Sales Executive & Motability Specialist

Charlie Cohen

Sales Executive

Emma Smith

Sales Executive

Simon Wong

Sales Executive

Jefferson Small

Sales Executive

Robert Bridger

Product Genius

Tracey Christie

Receptionist

Donna Davidson

Receptionist

Kay Grogan

Receptionist

Harry Gill

Aftersales Manager

Stephen Knill

Service Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It's my local BMW dealership ! it's not the first time and it won't be the last , because I am used to the professional services as well as the parts department good stuff .

Service

The service team at Barons, particularly Amy, is highly professional, listens to the customer and attends to the problem rather paper it over. She is pleasant and helpful.

Service

Because my car was checked and I was called almost immediately to tell me what to be done. As I gave the go ahead, it did not take time, my car was fixed and ready.

Service

Easy to deal with & kept me updated throughout the service & the Recall item that was being addressed

Service

See above answer

Service

As above

Service

Prompt service. Fault rectified in great time. Only downside they usually wash the car before returning it but sadly not this time. That said, it was more important I got it fixed and back in time for my move - had an hour to spare!

Service

Staff were very helpful and the wait was shorter than expected Far few customers in the showroom

Service

Everything was simple and easy

Service

Very good Staff very friendly

Service

Speed of booking

Service

Everything went as agreed. Problem sorted same day.

Service

Fantastic

Service

They are very helpful and always positive and smiling ??????????

Service

Quick work.

Service

No issues and process even in these odd times was very efficient and friendly

Service

This Hub has been excellent.

Service

Very approachable to customer.

Service

See above

Service

Work done on time and to expectations

Service

Well time management & friendly staffs

Service

Service was quick and thorough

Service

Prompt service, great comms, good value and a really honest appraisal of what services were required on the day.

Service

The young lady who dealt with me was extremely friendly, helpful and professional customer service. Unfortunately, I didn't get her name but I left Barons Borehamwood that day thinking she's a credit to the company.

Service

During these difficult times great customer service by the team and always at hand to give advice.

Service

Aisha looked after me from start to finish and was exceptionally pleasant to deal with. She made the process painless and very straight forward to allow me to drop the vehicle off, hand it over and collect when ready.

Service

Service staff were excellent and kept me informed whilst I waited

Service

Very satisfied

Service

Ian Elwiss was extremely welcoming and helpful. He listened and showed me various options. He was very patient, I didn't feel rushed and was given time to think over what fitted my budget and needs. Sales Manager Morris was also very helpful.

Service

Good customer service

Service

easy management and quick and very polite response

Service

Very god communication about all aspects of the work

Service

Again very satisfied with the service both in booking the car in and being kept updated by the person looking after the car and in fact being seen the day after collecting the car as a I had a couple of queries on the service.

Service

They are "user friendly" and deliver a great service

Service

Staff were friendly and efficient. Work was carried out when promised, at a time and date that worked for me.

Service

Very professional, kept informed, updated. Ms Aisha Paxton very professional from day 1

Service

The service was quick and easy, the staff were very polite.

Service

Quick, efficient, polite service. No problems.

Service

Continuous informative updates

Sales

No problems

Sales

Ongoing contact with Rushan throughout the process.

Sales

Excellent customer service

Sales

Riaz has always made things happen. Top manager!! Way over due!!!

Sales

Matthew Elbourn, the sales rep, was very helpful and made the whole transaction as easy as possible given these difficult times during lockdown. He was also very patient with me having to change dates a number of times.

Sales

Very professional ,very polite

Sales

Mark Price looked after me at all times despite the significant challenges of COVID.

Sales

Very informative

Sales

From start to finish, everything was stress free.

Sales

Dealer has always been great with me, responsive and always catered for my needs.