It's my local BMW dealership ! it's not the first time and it won't be the last , because I am used to the professional services as well as the parts department good stuff .

The service team at Barons, particularly Amy, is highly professional, listens to the customer and attends to the problem rather paper it over. She is pleasant and helpful.

Because my car was checked and I was called almost immediately to tell me what to be done. As I gave the go ahead, it did not take time, my car was fixed and ready.

Easy to deal with & kept me updated throughout the service & the Recall item that was being addressed

See above answer

As above

Prompt service. Fault rectified in great time. Only downside they usually wash the car before returning it but sadly not this time. That said, it was more important I got it fixed and back in time for my move - had an hour to spare!

Staff were very helpful and the wait was shorter than expected Far few customers in the showroom

Everything was simple and easy

Very good Staff very friendly

Speed of booking

Everything went as agreed. Problem sorted same day.

Fantastic

They are very helpful and always positive and smiling ??????????

Quick work.

No issues and process even in these odd times was very efficient and friendly

This Hub has been excellent.

Very approachable to customer.

See above

Work done on time and to expectations

Well time management & friendly staffs

Service was quick and thorough

Prompt service, great comms, good value and a really honest appraisal of what services were required on the day.

The young lady who dealt with me was extremely friendly, helpful and professional customer service. Unfortunately, I didn't get her name but I left Barons Borehamwood that day thinking she's a credit to the company.

During these difficult times great customer service by the team and always at hand to give advice.

Aisha looked after me from start to finish and was exceptionally pleasant to deal with. She made the process painless and very straight forward to allow me to drop the vehicle off, hand it over and collect when ready.

Service staff were excellent and kept me informed whilst I waited

Very satisfied

Ian Elwiss was extremely welcoming and helpful. He listened and showed me various options. He was very patient, I didn't feel rushed and was given time to think over what fitted my budget and needs. Sales Manager Morris was also very helpful.

Good customer service

easy management and quick and very polite response

Very god communication about all aspects of the work

Again very satisfied with the service both in booking the car in and being kept updated by the person looking after the car and in fact being seen the day after collecting the car as a I had a couple of queries on the service.

They are "user friendly" and deliver a great service

Staff were friendly and efficient. Work was carried out when promised, at a time and date that worked for me.

Very professional, kept informed, updated. Ms Aisha Paxton very professional from day 1

The service was quick and easy, the staff were very polite.

Quick, efficient, polite service. No problems.

Continuous informative updates

No problems

Ongoing contact with Rushan throughout the process.

Excellent customer service

Riaz has always made things happen. Top manager!! Way over due!!!

Matthew Elbourn, the sales rep, was very helpful and made the whole transaction as easy as possible given these difficult times during lockdown. He was also very patient with me having to change dates a number of times.

Very professional ,very polite

Mark Price looked after me at all times despite the significant challenges of COVID.

Very informative

From start to finish, everything was stress free.

Dealer has always been great with me, responsive and always catered for my needs.